You have questions?  We are happy to answer them!  Almost all of the answers can be found here. But if we missed something, we can be reached at hellorandomjunque@gmail.com.


What forms of payment do you accept?
Currently, we only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet.  Making a payment to us through PayPal is easy. Find out more information by going to the PayPal web site at http://www.paypal.com.  After completing your payment you are presented with a link which will allow you to return to our site, finalize or cancel the transaction, and view or download an invoice.


Is there a Random Junque store? Can I buy shirts in person? 
Not as of yet, but we promise, you’ll be the first to know! Right now we only sell online, but keep in touch via our Facebook and of course here on the site. We’ll post all updates as we grow.

Where can I leave feedback?
We’d love to hear from you! Please leave a comment under the product you purchased or hit us up on facebook!

What shirt brand do you print on?
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What size should I order?
All shirts are unisex unless noted and sizes range from xs (xsmall) – xxl (2xlarge). Please reference sizing chart for more details. Women cut tees are available upon request. Please contact us at hellorandomjunque@gmail.com to request an option not shown.

What type of printing process is used on your apparel?
All of our shirts are made by hand and custom made at the time of ordering. We use heat transfer processes and screen printing.

Care Instructions

Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:

  • Wash inside out with cold water with similar colors using a gentle cycle.
  • If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
Tumble dry low or hang-dry.
  • Avoid using bleach and do not dry clean.


How long will it take for my order to arrive?
Orders will generally be packaged and shipped within the week.  Standard shipping for orders in the United States takes 7-10 business days.  Most orders are received within 2 weeks of ordering. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.

During holidays or times of high demand, orders will take 10 – 15 business days to ship.

What shipping method do you use?
We ship all orders first class USPS (if you would like to request a different shipping method, please contact us at hellorandomjunque@gmail.com before placing your order).

Do you offer package tracking?
Yes! A shipping notification will be sent, once your order has left our facility.

Do you ship internationally?
We sure do!  Please make sure you select your country when filling out the billing/shipping information.  Unfortunately, we can only guarantee delivery within the US but we will provide tracking up to the point it leaves the US.

Returns & Exchanges

What is your return policy?
Since every product is made by hand when it is ordered, we CANNOT PROCESS SIZE EXCHANGES. 
Please be sure to check our size chart before ordering or send us an email for questions.

If you item arrives damaged, we’ll happily offer an exchange. Damaged items will be exchanged for the same type of product in the same size. Please contact us at hellorandomjunque@gmail.com for further information.

All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.

Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order 24 hours after placing your order, after that we immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at hellorandomjunque@gmail.com for any questions regarding your order.

Still have questions?

For additional information about Random Junque please use the contact form or email hellorandomjunque@gmail.com.